Constant Problems, No Real Solutions, Quick to Cancel

I’ve had a terrible experience with Afrihost over the past few months. My line suffered from constant jitter and instability, making gaming and even basic streaming frustrating. I opened multiple tickets, ran the tests they requested, and even provided screenshots and detailed reports. Despite this, every interaction was the same: repetitive answers, no urgency, no proper follow-up, and no accountability.

It felt like I was just being pushed in circles while Afrihost ignored the evidence and failed to take ownership of the problem. Consultants repeatedly asked for the same information I had already provided, and escalations went nowhere. The lack of responsiveness and genuine support was unacceptable.

In the end, the service got so bad that I had no choice but to cancel with immediate effect. Ironically, the only thing Afrihost managed to process quickly was my cancellation request.

Afrihost has lost me as a client, and I wouldn’t recommend them to anyone who values stability, reliability, or proper customer service.