Connectivity issues with Afrihost

We joined Afrihost in Oct 2014. All went well until Dec 2015 when we started having serious connectivity issues.<br> After confirming that the Afrihost router was functioning well it was discovered in January 2015 that the MTN tower IN LINE OF SIGHT is faulty. On 26th February 2016 MTN assigned a technician Ande to see to the faulty MTN tower. Our job number is ***. They said it would take 10 working days. It is now 11th April 2016. As Afrihost use MTN to connect their clients to the internet we expect Afrihost to see to this issue. Valentino at Afrihost has recently been in frequent communication with us to no avail. <br> Needless to say we have had at least 20 communications on this subject since Dec 2015.<br> Our Afrihost details concerning this are below.<br> <br> Ticket ID: CPZ-***2<br> Department: Afrihost - Mobile Data<br> Priority: High