Connectivity issues & poor service

Probably the most unpleasant experience i had with a service provider. 2 weeks has gone by with major fibre connectivity issues. Connection just cutts off on a hourly basis. After reporting via email, they just send instruction after instruction on how I , as the customer, have to troubleshoot myself. I am not a technician. Yet my connectivity issue is still not resolved and my debit order keeps going off monthly. Additional costs for data had to come out of my pocket, as my fibre is still not connecting.

Lack of appropriate customer service, lack of investigating of the issue and providing feedback and just an overall unpleasant and bad experience.

Seeing all these negative comments on HelloPeter, i am not surprized.

Save yourself the time and effort and dont use Afrihost!