Connectivity Issue

I serve an array of clients with IT services and we have different services through Afrihost, we have an issue which is just not dealt with and I have not received any assistance in this regard, I tried to speak to someone more senior than the call center staff but no one can transfer me to a senior person to resolve my issue.

I have an open ticket and would just like for someone to attend to the ticket as per normal and stop trying to pass the buck as he thinks that is the issue.

My ticket number is: #GDF- ********** 6

It is not with domains that there is a problem it is we cannot connect to our Hosted Exchange Server from all 3 these locations, however when connecting on a Vodacom 3G it connects fine.

Something must have changed on the night of the 20th as on the evening of the 19th it was still working fine and all 3 different sites simultaneously stopped working early on the 21st November.

Gawie