1 reviews | Active since Mar 2009
Congrats!! Managed to tick off another client!!!
Well done Afrihost!! Your growth has allowed you to big enough not to worry about frustrating you clients!!<br> <br> I have been having an ongoing issue with not receiving emails!! Eventually it came to a head and you staff informed me that my domain and mail accounts were incorrectly setup!! This was done by your staff!!<br> <br> The issues persisted and I have spent many hours on a phone with various people in your organisation. Some trying to be very helpful but at the end of the day the issue has not been resolved!!<br> <br> Also it is good manners to return a call if you indicated that you will do so!! I can provide a list of people who I have interacted with!! That is if you are interested.<br> <br> I don't want any of you apologies!! The matter is being reported to the Consumer Protection Commissioner - as I said I would - and they can see how you charge clients for incomplete service!!
We apologise for the poor experience you've had with us.
Our team is currently working with you to resolve the problems you have had with us.
We apologise for causing you any frustration. Please continue to work with the team to have your issue resolved.
Regards
The Afrihost Team
We apologise for the poor experience you've had with us.
Our team is currently working with you to resolve the problems you have had with us.
We apologise for causing you any frustration. Please continue to work with the team to have your issue resolved.
Regards
The Afrihost Team
