Complaint

I have app**** for pure fibre product and was promised installation within 2 weeks, someone came to my house and advised that he cannot install as there is a cable missing. He told me that someone will come to install the cable and until today no one came. I have been on their whatsapp with Larry S who advised me that the vendor who supposed to install have limited staff hence the delays. Why don't they employ more people as there is unemployment problems in South Africa. When my account was debited no one told me about limited staff.