Cloud Server switched off without notice

Afrihost is a force on their own.<br> They don't need to inform a paying and loyal client that they will turn off cloud server.<br> What a joke of a company u phone them and two support people have different answers.<br> <br> Beware of the Cloud server services it my be cheap but its nasty. Rather use another provider.<br> <br> My story in short:<br> \At 16:38pm we phone support again as the server was still offline. This time Vanessa.M advised myself that the server had been switched off by Afrihost as we did not install VMware tools. <br> <br> WHAT THE F%@K.<br> WHERE was the notice????<br> WHERE was the EMAIL or CALL or SMS to inform that the server was to be shutdown.<br> <br> OR does AFRIHOST not REQUIRE to advise a LOYAL and PAYING client of above.<br> This is shocking. We have had bad service from service providers but this takes the CAKE."<br> <br> """