Closed my business for 4 days. Unacceptable

<p>No call, no email. They just shut down my website and cost me R25 000 in sales and other problems that weren't needed. The web hosting was paid up and the account was up to date.... They just wanted me to loose clients and loose business. They did not notify me of any problems, not even an sms..... they quick to call you back when you apply for a new service, but try and sort out an existing problem...... I emailed daily, I called numerous times. I tried to chat via there online chat platform....NOTHING....... I run my company via my website and customers order and pay online via payfast and skrill. I lost 3 orders to the value of R25 000, because my website said "ACCOUNT SUSPENDED". A paid up account....... What must people think... My customers called, asking if I had closed shop, "Am I running away with their money" they asked. All because Afrihost couldn't call me and confirm some details, or ask me to call them back... They were quick to accept the new services I app**** for and they were quick to debit my account, with out confirming the debit order dates etc. I don't advise applying for multipal services on one account. If one things goes wrong, the whole system F**** out and you don't get a respone...... I am sitting with all the **** now, and they don't care.... Regards Jacques</p>