Client Service

I did not have enough funds in my bank account for the monthly deduction then spoke to an agent via Whats App who advised me what I needed to do to activate the account. Deposited money into my account and sent a text via their Whats App line again to confirm that the debit order can be resubmitted as there're now enough funds. The Whats App was sent at 10h11 and I sent an email at 10h34 then called and held for 19 mins but to no success. I work from home and currently dont have Wifi, all thanks to thee so call best service provider. I wish I knew how they got such recognition with the pathetic client service they provide. I am still waiting for a response to my email and Whats App texts while losing out on my working time. Pathetic actually does not even begin to describe this type of service.