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1 reviews | Active since Nov 2019

13 Nov 2024, 12:38

Choose wisely! Afrihost don't have your best interest !

I requested to downgrade my service package to a cheaper option available on their website, but the provider refused. Canceling requires a two-month notice, and customer service was unhelpful, repeatedly giving the same response without addressing my concerns. This rigid policy, combined with poor support and a lengthy cancellation process, made me feel undervalued as a loyal customer. A good provider should be more flexible and responsive to customer needs.

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