Cell C migration lacluster effort

I've placed an order for a new LTE sim, as the Cell C one is being terminated end of February 2020. I placed the order on Monday 24 February. It's now been a week: * They've verified the payment * The parcel has not yet been packed

Not sure when I will get my new sim. In the meantime I'm sitting without internet with no effort from Afrihost to expedite delivery (though they are the holdup in delivery), message to inform me they're being delayed or compensation for my costs which I now have with my mobile data being spent.

I've contacted with little more than a "sorry nè" from their support staff.

All around poor effort from them.