Cell C Fixed LTE; packet loss, low speeds, and no customer service

Cell C Fixed LTE 50GB Account After months of extreme packet loss (20% average) and excessively low speeds (50kbs up 120kbs down) and countless calls to Afrihost they still claim that there is nothing that they can do to help. There technicians say that there is nothing that I or they can do about it other than wait till March when they can migrate me to MTN. They are not willing to waiver the cost of and MTN router and say that there is no migration process to Telkom. I have to cancel my current product and apply for a new one in order to change to Telkom. Due to there lack of support and zero effort to retain customers, after 10 years its time to find a better ISP. Clearly Afihost cant handle there current customer base's demand for service.