Can't get help

I am not happy with Afrihost and going to lodge a complaint on hello Peter.

Over the past month and a half I have been billed for things I did not ask for, which were reversed but why were they billed in the first place. S****s I not have seen this I would have lost money. Then I had pre-ordered for fibre and the reason why was because of the special for free installation and router. Yesterday we had the line installed and Larry was fabulous with helping me when I sent the object number... However since then I have not been able to connect and when the package was activated, Afrihost tried to take over R3000 off my credit card, thankfully I did not have the available funds. This will now reflect negatively on my credit rating.

I tweeted calling twice rusty l today on the 011 number and after waiting on the Q for 5 minutes I get cut off. I have sent 4 emails today with no reply asking someone to contact me as I'm also calling from my mobile phone. I'm very disappointed in the service of late and do hope that my fibre connection will be sorted today. Cherie ********** 623