Cancellation Request Not Actioned Accordingly

On the 2nd of July 2015, I phoned into Afrihost to cancel my current account for 31 July 2015.,as I will be moving to a new place on 1st Aug 2015. That same day I received e-mail confirmation of my cancellation request for 31 July 2015.<br> <br> 27th July 2015 comes around, I receive an e-mail with my August bill. I phone in, find out no such cancellation action had taken place on my account. They then officially set-up my cancellation request, but now, it only shows cancellation set 28th July 2015, this goes against the 30 day cancellation waiting period.<br> <br> In order for Telkom to move my line to the new apartment, Afrihost must expedite the line back to Telkom. I phone in yesterday to check on my status, nothing was actioned, I received another e-mail stating the line will move over to Telkom 30 July 2015.<br> <br> Today (30 July) comes around, I phone in, check status, nothing has changed. Afrihost claims Telkom told them I cancelled my line, so now they cannot expedite the line. I phone Telkom, they tell me there is no such cancellation request on my line, Afrihost can move the line back at anytime.<br> <br> Now me as the client, is stuck between a rock and a hard place. This is disgusting service.