Cancellation Headache

Hi<br> <br> Been Trying to close an account with afrihost that has been nothing but challenging . I have mailed accounts department several time and have had no answer .<br> There also advised me that my account is still active but don't have a telkom line or a modem , but nobody can tell me who is using my account .<br> I just want to close my account which I was under the impression to have done over a month ago !!!!<br> Maybe you can get someone to answer my questions and finally close my account !