Cancellation ****

First I had issues getting connected to Afrihost being told one excuse after the other until finally my line got activated. Now I am forced to cancel my services because they can not transfer the line to my new address, however the help portal and service agent informed me to cancel between the 5-15th of the month in order to have it canceled the same month. I cancelled and now I am forced to pay for an additional month as it was not done before the 1st where I will not be using any of their services. Beware of false information.