1 reviews | Active since May 2016

03 Jun 2020, 10:12

Call back

Can someone from Afrihost call me back at a reasonable hour!! I’ve logged calls every morning since Friday and agents call at 7/8/9/10pm to go through the same process, say they’ve logged a fault then say my fault had been cleared but I STILL HAVE NO INTERNET?!

Please I know you might be overwhelmed at the moment, but this is a service I pay for and need!

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Replies (1)
's update04 Jun 2020, 13:58
Reviewer Update
Afrihost please assign one person to a problem! I can’t explain myself every time I call. You give me a ticket number and ask for my id for a reason!
Every time someone calls they ask they same things I sit on the line for 2 hours explaining the same things and be explained to over 10 people that I have spoken to!
This is ANNOYING! I still don’t internet!!