Businesses stay away from afrihost !!!!

I like to share my experience with afrihost. Its almost a year now with the service provider and I ordered a 40mb fibre line. To start the customer service it took 4 weeks to install the line. I had to at various points contact the call center to request updates with little to no sense of urgency. Finally got my line installed. During the course of the year at various points the line speed was no where need their promised 40mbs download speed. Finally my line has gone down on Sunday 10th May. I log a service request with them. Today I sit in the position with internet connectivity. I have spent an hour every single day since the line has gone down with the call center. 2 days in a row the call center agent has promised to call me back with an update tomorrow but the call never comes. I asked to speak to a manager there and waited an additional 15 minutes before finally putting the phone down. I been told every day a different fairy tail. The first was please try this that and the other. The second was openserve has cancelled the line. The next was is this an upgrade to 40mbs. The last was you have to wait up to 5 days to restore connectivity. So let me say I would never recommend afrihost and if you a business don't even think about using their service.