Bought package for fiber & they discovered we have no fiber and they disappeared with our $$

Long story short-

We bought a fiber package a month ago and they communicated with use every 5 mins through phonecalls and emails like they "best friends".

Lats week Openserve came over to install fiber and it was discovered that is no fibre line on our property.

They left and we heard nothing from AfriHost after endless phone calls and emails. NO RESPONSE!!