JV
Jacques V

1 reviews | Active since Sept 2013

23 Feb 2016, 07:53

Billed seperately

On the morning of 22/02/2016 Telkom suspended my internet. After I sent queries to Afrihost that have established that I need to contact Telkom to resolve the issue.<br> <br> It would seem that my line was suspended as I magically owe Telkom R813.60 I logged on to Telkom's website and it looks like they just decided to from December start charging random values to my account every month. Afrihost is of course happy to take my money every month. My internet and line rental is one of their packaged deals. This way I pay one value to my ISP and they pay Telkom for my line rental. Why did Telkom suddenly start billing me from December?? You say that you deal with Telkom on behalf of your clients. This is a billing issue from your side as you have been paying my line rental as part of my packaged deal.

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