BEYOND SHOCKING CUSTOMER SUPPORT

TODAY BEING DAY NUMBER 22 – 22 Days of NO WORKING WIFI But you still expect us to pay? 22 days of calling your help line, 22 days of not being helped ! 22 days of being told that the sim will be unlocked. 22 days of receiving the same message “YOUR SIM IS BLOCKED” 22 Days of explaining the same problem over and over again 22 days of hearing we are sorry about the inconvenience. 5 Days of waiting that someone from management finally calls me – NOTHING!!!!!!!!!!!!! The only feedback I have received so far was from your lovely support system on Facebook telling me that I am not allowed to spam.

Reason being- I have sent you a complaint which was deleted straight away. So I posted it again and again….. I have received no offer to sort out the problem but telling me about the rules on Facebook.

FIND THE MISTAKE !!!!!!!!!!!!!!

I am your customer for over 8 years and just booked a new contract for a LTE router. BEYOND SHOCKING CUSTOMER SUPPORT