BEWARE OF AFRIHOST

After a month of their technical section being unable to resolve my issue with the lack of internet connection, and slow response times I telephoned their 0800 contact number and requested to speak with their manager. I was told that I would have to speak with their Technical Manager but he was busy but a message would be sent to him to call back. After almost 24 hours and no call I phoned 0800 again, and this time also included the PA to the CEO to call in addition to the Technical Manager. You guessed, after 4 hours still no call back from either party so I called again. After half an hour of being transferred from one department to another I finally was put through to someone who said he was unable to transfer a call so it was terminated. The CEO (Gian Visser) is clearly unaware of what is going on in his organisation or he would have put measures in place to make sure his customers did not receive this kind of service. Failing a call back in the next 24 hours, I will cancel my "contact" with his organisation.