PB
Penny B

1 reviews | Active since Dec 2015

07 Jul 2025, 13:44

BEWARE: AFRIHOST AND VUMA ARE ****MERS

I have come to believe that companies want your money first and refunds become impossible when they don't deliver the goods.

BEWARE: AFRIHOST AND VUMA ARE ****MERS

We placed an order with Afrihost and Vuma for fibre. This entire process started on Friday 28 June and we eventually got the application done on Monday 30th June. When Vuma came to install the fibre, we were advised there are no ports available. Thus began our journey to get our money back. To this day, we haven't received our money back.

Are they this hard-up for our money that they look for any and all excuses to not return it?

We have sent them proof of payments so many times and yet, it's not good enough.

We tried to get them to reactivate the order - to no avail.

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