1 reviews | Active since Apr 2017

12 Mar 2018, 19:46

Be warned Afrihost will make your life hell and rip you off I will attach the proof.

This started a while back, I was busy with my company and had very little time to waist, I wanted to move my debit order to the 7th as I had my clients paying me on the 7th so I called in. I was told that this was not possible and that this is not a issue what they could do was if I paid on the 7th immediately then they would have no issue. So I did this for 6 months and then on the 7th I receive a shocking mail saying they have terminated my domain hosting due to payment issues, I then called in and was quite upset and after 5 days they apologized especially after I showed them the emails from there own staff telling me the incorrect information however I did have to go threw allot of paperwork fill in this and that and the time cost me money, however I was up again. I then moved my debit order onto my main bank account to make sure that there would never again be an issue. After 2 month of the debit coming off my main bank account I try and log on with no luck, this time they didn't even send a email they just terminated my account. This was 4 weeks ago I have been fighting now with them to release my information and my data so I can move the domains over to a better service provider and all they are doing is messing me around, I am attaching the correspondence to this so you may see how terrible Afrihost treats there clients and how poor there service is, this is all due to there billing issue as on the day they never received payment my main account had well over what was owed and have the proof to show them as well which I did and they apologized and yet 4 weeks now and I still am loosing money as my email my sites and my data are being held by Afrihost who is making it impossible to get it.

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