cM
clive M

1 reviews | Active since Feb 2014

28 Sept 2015, 09:24

Be aware of AFRIHOST!

I have had 2 major problems with Afrihost, but will only be dealing with one here. In general be aware of their promises and offerings, as they are not as good as they say they are.<br> <br> I bought a portable WiFi unit from them (made by Huawei). I chose the 4G (LTE) model because of the speeds offered. I also bought their 4G (LTE) sim card.<br> <br> The 4G signal has never worked for me despite several calls to their technical department. On the first call, the technical department said that they would \activate"the 4G signal. Nothing happened and I could only receive 3G. On subsequent calls"

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Replies (1)
Afrihost.com
Afrihost.com's reply28 Sept 2015, 15:10
Official
Hello cem1906,

Thanks for taking our call earlier. Sincerely sorry that the initial query had to go this far in order for something to happen. As discussed, all interactions are listed on the account and will be reviewed on where and how we can improve.

Glad we could get things sorted out by changing a setting your router to allow for LTE.

Regards
The Afrihost team