Bad to worst

I'm having thee worst experience with this company. I'm working from home and this is costing me my job. I keep loosing connection every ten mins or so. I've been complaining for almost two weeks now and I keep being told they dnt have a technician to sort out the areas connections. This is now costing me so much more extra money as I have to buy data bundles every day so as not to get into trouble at work for loosing connection. This is very disappointing and I want feedback ASAP as I will take this matter further.