MZ
Mario Z

1 reviews | Active since Jul 2017

07 Sept 2018, 09:22

BAD SERVICE - FAILURE TO COMMUNICATE AND APOLOGIZE

On 31 August i app**** for Fiber Was told all good i have fiber, got the call from Openserve confirming my address only to find out that the sales person *****ed up the order totally, Tried in vain to have this rectified, lodged complaint 5 times by calling in, and NOT YET HAVE SHE EVER CALLED ME BACK TO APOLOGIZE AT ALL.

As i had to do her work for her, and show where i stay, i am left with no choice to but bill Afrihost for my time for doing the sales person work. And i charger per hour or part off I have on FB asked as well for manager to phone me but this has not been done,

I have advised on my issues but this was not resolved

How many more times must i show where i stay Is it that difficult to do a job right the first time

Came back to Afrihost after 8 years, (LEFT THEN DUE TO BAD SERVICE) only to return and see nothing changed

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