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garrett H
1 reviews | Active since Oct 2013
03 Aug 2015, 09:04
Bad Service- Bandwidth up and down No Consistency
After months of complaints I am still being messed around and ignored. Always excuses regarding inconsistent bandwidth. Always a temporary fix to make it look good & then back to normal. I have a 6Mbs bandwidth line - unshaped \Business"- but since the time I signed up with Afrihost the bandwidth is continuously inconsistent varying between 2.2Mbs & 3.8Mbs some days 0.78Mbs & after some time back to 5.96Mbs. (According to the ISP I have 5TB available but my average use is 298GB.) I can expect this every morning between 06.30 & 09.30 then during the course of the day. Weekends is prominently so"
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Afrihost.com's replyOfficial
03 Aug 2015, 12:39Hello garrett1963,
Sincerely sorry to hear about the slow speeds. We are aware that some services aren't working as they should be. One of the biggest ways we're working on having this resolved is by implementing a new network, named Afrigreen for now.
We can see that details have already been generated within ClientZone for you and ready to test - we're confident that the experience will be better.
Regards
The Afrihost team
Sincerely sorry to hear about the slow speeds. We are aware that some services aren't working as they should be. One of the biggest ways we're working on having this resolved is by implementing a new network, named Afrigreen for now.
We can see that details have already been generated within ClientZone for you and ready to test - we're confident that the experience will be better.
Regards
The Afrihost team
Afrihost.com's reply03 Aug 2015, 12:39
Official
Hello garrett1963,
Sincerely sorry to hear about the slow speeds. We are aware that some services aren't working as they should be. One of the biggest ways we're working on having this resolved is by implementing a new network, named Afrigreen for now.
We can see that details have already been generated within ClientZone for you and ready to test - we're confident that the experience will be better.
Regards
The Afrihost team
Sincerely sorry to hear about the slow speeds. We are aware that some services aren't working as they should be. One of the biggest ways we're working on having this resolved is by implementing a new network, named Afrigreen for now.
We can see that details have already been generated within ClientZone for you and ready to test - we're confident that the experience will be better.
Regards
The Afrihost team