Bad service

We have three lines through afrihost: Openserve, vumatel and afrihost. The client zone that should make managing easy has constant errors and is not up to date. We always pay on time. Now a new card and payment needs to be updated. Not possible in client zone. Links not working. Finally managed to update vumatel. Paid 24 hours too late. But internet was disconnected already after twelve. Despite confirmation email, the internet is not back. Afrihost email support not reading emails but just answering with advice that has nothing to do with the problem. So now two lines are paid. One of those disconnected while Openserve doesn’t have any update possibility. Afrihost is clearly getting the lines mixed up and just not interested in solving the problem. And now they are not answering emails at all anymore!