BAD SERVICE

Hayley Hope <***> 10:08 (0 minutes ago) to accounts, Afrihost

Good day

Please advise on my account , I app**** for fibre and you guys advised my area suitable ,after advising it can be done , I paid for delivery of router and thereafter wa\s told it cannot be done , i received a sms saying im outstanding with this month's premium , please tell me how i can pay for wi-fi i never received , and then was notified that i must pay a cancellation fee,The is the incompetence of the staff that advised my area is suitable when it was not

I refuse to pay cancelation , please remove me off your data with immediate effect and also note i'll be going to Hello peter

This is really bad service

regards Hayley