DP
Dylan P
1 reviews | Active since Mar 2015
18 Oct 2015, 08:03
bad service
Moved my Telkom line to afrihost to manage. Thought that this would help with managing faults with Telkom. Had problems with the line and they logged a call for me and said if I have any queries I should contact Telkom. What is the use. I could have logged a fault with Telkom myself. Not worth letting afrihost manage your line as they don't do much. No followups. Just leave your Line with Telkom.
Helpful (0)
Replies (1)0
Replies (1)
Afrihost.com's replyOfficial
20 Oct 2015, 14:05Hello presec,
Thank you for taking the time to talk to us over the phone.
As discussed, we have escalated your line fault with Telkom and we are confident that your issue will be fixed very shortly in that regard.
Regarding our discussions around Fixed Mobile, please feel free to send us an email to *** should you require any further information or assistance.
Kind regards,
The Afrihost Team
Thank you for taking the time to talk to us over the phone.
As discussed, we have escalated your line fault with Telkom and we are confident that your issue will be fixed very shortly in that regard.
Regarding our discussions around Fixed Mobile, please feel free to send us an email to *** should you require any further information or assistance.
Kind regards,
The Afrihost Team
Afrihost.com's reply20 Oct 2015, 14:05
Official
Hello presec,
Thank you for taking the time to talk to us over the phone.
As discussed, we have escalated your line fault with Telkom and we are confident that your issue will be fixed very shortly in that regard.
Regarding our discussions around Fixed Mobile, please feel free to send us an email to *** should you require any further information or assistance.
Kind regards,
The Afrihost Team
Thank you for taking the time to talk to us over the phone.
As discussed, we have escalated your line fault with Telkom and we are confident that your issue will be fixed very shortly in that regard.
Regarding our discussions around Fixed Mobile, please feel free to send us an email to *** should you require any further information or assistance.
Kind regards,
The Afrihost Team