Bad service

Afrihost is by far the work service you can get from a service provider. You call them for assistance and they say " sorry you need to do that on your end". The reason Im calling is so that you can HELP me do this..... Then I go onto there site and login to the ClientZone, And have to call them back because my current Fiber line is not showing up. There response to this is "Unfortunately we cannot help if you line is not showing up and you need to speak to our technical team" . I then ask to be transferred to the team I need to speak to. Response " Unfortunately we cannot transfer calls"...... Why do you have a ****ing help line if you cannot help with anything.

Typical SA business - All staff are will do anything not to have to work.