Bad Service
<p>I signed up with Afrihost three weeks ago when I was convinced that Afrihost offers a cheaper service than other service providers. </p> <p>I went to MTN to port from Vodacom (as Afrihost operates under MTN). The Northgate MTN did not Rica my number even though I brought supporting documents. They informed me that the service will be operational after activating it through 555. I did so and waited 24 hours. I was unable to use the network. I went to MTN Fourways Mall to find out if I had done something wrong. They told me to buy MTN airtime, even though I had subscribed to an Afrihost contract which offers monthly bundles. I apprehensively bought airtime and tried to load it to no avail. </p> <p>I was then given a code to dial and told that the service will be operational in 48 hours. I did this and nothing.</p> <p>I have phoned Afrihost several times, emailed with requests for assistance and nothing. I will have paid for three weeks of service that has not been provided and Afrihost staff have not bothered to follow-up, let alone provide assistance when I call.</p> <p>This service is absolutely unacceptable. I am paying for something that is not provided and I am left to tend to this problem myself.</p>