Bad Fiber Migration experience.

Terrible service from this Company. I migrated to fiber with them and pre- ordered in September 2020. The price is was paying for a 10mbps adsl line is R917 so i pre-ordered the 50mbps which was the same price. Recenelty in this year the prices changed and the 100mbps price was now R917. i called them to find out if i can change my package and they told me to wait until the fibre is installed. I did. The fiber is currently installed, openserve confirmed that it is currently up to 100mbps. When i called the fiber department to find out if i can now upgrade my package to 100mbps i was told it was impossible due to system not allowing them and the effective date would end of june so i would need to pay R917 for a 50mbps fiber connection instead of R917 for a 100mbps fiber connection. I then got transferred to the accounts department and the lady said she would escalate it. I then asked for assistance in cancelling my DSL i was told i need to give 30 days notice for a MIGRATION. I was not changing service Providers but migrating services so why should i pay for a whole month for the DSL when i wont be using it? ive already put a cancellation through for my telephone server so why should i still be paying the DSL. apparently none of their staff can do anything on the system and i was told to speak to the developers if i need to make changes... please someone that knows whats happening on afrihost system get back to me or i will be forced to cancel.