Bad customer support

<p>I have been having problems with my internet connection for the last two months and every time I log a complaint I have to start over from the beginning and all I get from them is the same tests I have to do over and over. I even got a new router just to make certain that the problem is not on my side.</p> <p> </p> <p>Yesterday I logged afault again and after expalining that the problem has been ongoing for a long time I got the same bad copy and past respone from Lear P from afrihost. He did not even read my mail and just sent the standard copy and past reposne that the send over and over.</p> <p> </p> <p>This is not going to fix the problem by wasting time and making me test the same things over and over. Maybe start on your side and get propperly trained staff that are willing to help and not just copy and past a standard respons like Lear P from Afrihost.</p>