AJ
Anthony J

1 reviews | Active since Oct 2015

14 Oct 2015, 10:39

Bad customer service

I'm at my wits end with Afrihost accounts and customer service dep.<br> Out company account was suspended, we mad a payment on the client service website, and they claim they didn't receive the payment. call the call centre 4 times yesterday and was informed that this problem happened to various clients, waited for manager to call, guess what, no call, call today asked to speak to a accounts manager and was put through to the most obnoxious supervisor, that informed me she is the heist person I can chat to... by the attitude and lack of service commitment from Afrihost I guess the company is run by supervisors, and by the way, still cant get hold of any management.....<br> Guess what Afrihost, your loosing my company business, and I will be posting this on linked in to over 2000 contacts, and twitter.<br> <br> Regards<br> <br> Anthony jones<br> <br> Managing director <br> High Tech Impressions Pty Ltd<br>

0
Replies (1)
Afrihost.com
Afrihost.com's reply20 Oct 2015, 16:43
Official
Hello anthony.jones,

Due to multiple failed payments on your Afrihost account, your products with Afrihost will be terminated as of the 30th of November.

Pending the termination of your account, your ClientZone access will be revoked, however your remaining products will remain fully active.

If you have any questions or queries with regards to the above, you are most welcome to contact us directly via ***.

Kind Regards,

The Afrihost Team.