BAD CUSTOMER SERVICE

Afrihost South Africa has failed me. I am a loyal Afrihost client and have been for years. I requested a change to my primary contact number and for weeks on a daily basis I have been sent from pillar to post over something that they could clearly and easily resolve within minutes. I feel I have been disrespected, consider just a number and not worthy of professional customer service. I pay them diligently every month for the services I use but they repay me with the inability to provide me with the services I ask for. I have to date communicated with 12 people over a period of 5 weeks about the same issue, explained myself to them over and over again over the same issue more than 30 times and find it extremely disturbing that no one understands and appreciates the gravity of the inconvenience they have put me through. I am refuse to recommend this business to any one I know and deal with; yet over in the years in the past I used to send them clients. NEVER EVER AGAIN.