1 reviews | Active since May 2016

06 Mar 2017, 18:46

Bad comunication. Issue since 22nd Feb

<p>I phoned this afternoon as I am not getting joy on email and support tickets. After checking the person said he could see lots of data sessions. I explained that I have had issues since 22 Feb when I logged the first issue and if my problem is not attended to I will close my account and move my business (line rental and business ADSL). The person took my number and said he would call Telkom and then call me back. I am still waiting for my call. Every time a fault is logged with Telkom. I phoned so that could speak to someone and explain the fault has been raised with Telkom twice. This after I told the agent I will close my account if it is not sorted out.</p>

0
Replies (1)
's update08 Mar 2017, 13:17
Reviewer Update

Still waiting for some form of feedback