BAD BAD SERVICE

Morning

I have a big big problem , I could not connect to the internet since Sunday afternoon and yesterday morning at work I went online to see if my data was finished and it showed 136mb....well just to be safe I loaded 250mb and still I could not connect . I went in on you site for live chats that did not help me at all. I then requested a call back that I received and bla bla bla the same old story.

My main thing is the 136mb that was left is missing and just the 250mb was left......but wait for it even though I can’t connect I had 239mb left this morning so where is the rest?

How mind data goes missing that clients don’t even know off?

I want this sorted , I want my 136mb and by now the 12mb that went missing from the 250mb