Awful service, you guys don't know what you're doing

I have been trying to get fibre since early December 2019.

The amount of calls, complaints and follow ups I have made are ridiculous. After many confirmations that I would a migration, not a new installation, they still got it wrong.

When I called in to ask how far my migration is I had to start the process all over again (maybe for a fifth time). I asked to speak to a manager and no one was available, not ONE.

At this point, I was highly frustrated only to be helped by someone who didn't even try and understand my frustration.