1 reviews | Active since Sept 2015
Aweful service Dont use Afrihost
I have a number of product with Afrihost. I have supported them since they started their mobile data offering. I recently added a Mobile Call product to my account. Last month there was an error on Afrihost system when receiving payment for my account as the feedback I received was that I had insufficient money in my account. I checked and had ample. I then tried to delete the credit card from Afrihost by it would not allow me to delete. I added a Mastercard to their accounts system and tried to link my products to that card. It said that there was an error and this couldnt happen. In the mean time the previous credit card has expired and afrihost tried to deduct the fee from an expired card, even though I tried using their \superior experience"clientzone. I was charged R50 penalty and recieve daily sms's and emails informing me to log into clientzone and update my details so they can proccess the order. I have called the client services and they are unable to adjust the system either. So here we go... I will cancel at the end of the month and I will not use this service again. Disappointed you get this service from a company you support. Gian"
