Awaiting refund...

<p>I cancelled all my mobile data subscriptions with Afrihost on 20 July 2017, due to the non-delivery of a package from their appointed courier company.</p> <p>I waited and phoned in on 31 July 2017 and requested a refund as my account was in credit and no invoices due . I did not receive a reference number and the person in their accounts department was not very friendly or helpful.</p> <p>On Thursday 3 August 2017, I phoned again and checked that the refund was indeed loaded. I asked for a reference number as confirmation and were told that they do not give refence numbers but will forward confirmation that the refund were loaded via email.</p> <p> </p> <p>I received the following email promptly:</p> <p>[#TOO- ********** 4]: A ********** 8 - Hi, I trust this mail finds you well:)</p> <p>As per our telecon please note we have submitted a refund to your bank account</p> <p>Please advise if further assistance is needed,</p> <p>Have a great day and please let me know if I can help with anything else!</p> <p>Warm regards</p> <p>Themba.Y</p> <p> </p> <p>NEEDLESS TO SAY, TODAY 7 AUGUST 2017 AND STILL NO REFUND REFLECTED IN MY ACCOUNT!!!</p>