1 reviews | Active since Oct 2023
Avoid Afrihost at all costs.
Service and attitudes are the worst. I put a cancelation in on my account, the 30th fell on the Saturday and I submitted my cancelation on the 2nd in the morning. now they want me to wait 2 months over less then 40 hrs. difference on top of the fact that the accounts department doesn't even work the weekend and would have only processed the cancelation on the Monday the 2nd anyway. I tried WhatsApp chat, tried speaking directly to the accounts department and over email. not one of them bother hearing me out, rude, arrogant and repeat the same thing over and over like they are reading off a piece of paper. I highly recommend people avoid doing business with Afrihost and if you with them already, I suggest you move to someone else. this is all besides the fact that you don't get the speed you pay for. Then when you call, they do some reset and then it's okay for a day or two and then drops all the way down again. Worst ISP provider I have ever dealt with. Telkom is better and that is saying something.
