Atrocious Service

Absolutely atrocious service from the Afrihost WhatsApp representative, Thabang M, who blatantly **** to me throughout our conversation. I explained the situation and throughout he said not to worry he is in control of the situation. I ordered the R599 package, Fixed LTE that comes with a free router. That however is not turning out to be the case, i have been billed for the router and they are now threatening me with stopping my services if this is not paid for. I went into Afrihost on Friday, and early, so they can sort it out, It still has not been sorted out and come Monday 10am they said my services will be turned off if not paid for. I dealt with another person when i collected the router, Chris Van Zyl, who also said to me this will not be a problem and will be sorted out, in fact he also **** to me about a couple of things. Come Monday when or if they turn my services off, this router and sim card will be returned to them and I will make a huge stink about in their offices and will not leave until sorted. I will make sure to let other customers know just how poorly I have been treated.