dN
duduzile N
1 reviews | Active since Jun 2015
30 Jun 2015, 08:55
Arrogance
I wanted to host some of the inlineframes of Komarov's Digital perception on my website , so I asked since more than 24 hrs afrihost if I could do it. As they shut down Digital perception with more than 25 website, WITHOUT EXPLANATIONS, KEEPING *******Y THE MONEY THEY DUE, even when KDP in my presence send a totally civilized mail to their CEO, there were absolutely no answer. I think that even I pay they will probably shut me down too. I am loosing money everyday because of their total lack of competency, their arrogance and trheir greediness. Is that so much to ask to receive an answer when you are a client. Afrihost has become a house of ******. Money they do not want to refund to KDP, answer they refuse to give, domain they **********ly keep. What do those people stand for apart to be puppet of the authorities!!!!
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Afrihost.com's replyOfficial
30 Jun 2015, 13:19Hello duzir,
We are truly sorry that you are having such a poor experience.
Our Terms and Conditions, and applicable South African law, allows us to act in certain instances where a significant threat exists or potential threat, for ***** or ******** acts. The client in question was contacted in an effort to engage them regarding the red flags raised on their activities, however this was not successful.
Afrihost is not liable to the indirect clients of such persons, and has operated fully within the legal boundaries of our service contract with the party concerned.
We advise that you seek professional counsel concerning your rights with your direct service provider, as Afrihost cannot be held indirectly liable if that party's actions have led to any loss of income.
Kind regards
The Afrihost Team
We are truly sorry that you are having such a poor experience.
Our Terms and Conditions, and applicable South African law, allows us to act in certain instances where a significant threat exists or potential threat, for ***** or ******** acts. The client in question was contacted in an effort to engage them regarding the red flags raised on their activities, however this was not successful.
Afrihost is not liable to the indirect clients of such persons, and has operated fully within the legal boundaries of our service contract with the party concerned.
We advise that you seek professional counsel concerning your rights with your direct service provider, as Afrihost cannot be held indirectly liable if that party's actions have led to any loss of income.
Kind regards
The Afrihost Team
Best regards,
Afrihost.com's reply30 Jun 2015, 13:19
Official
Hello duzir,
We are truly sorry that you are having such a poor experience.
Our Terms and Conditions, and applicable South African law, allows us to act in certain instances where a significant threat exists or potential threat, for ***** or ******** acts. The client in question was contacted in an effort to engage them regarding the red flags raised on their activities, however this was not successful.
Afrihost is not liable to the indirect clients of such persons, and has operated fully within the legal boundaries of our service contract with the party concerned.
We advise that you seek professional counsel concerning your rights with your direct service provider, as Afrihost cannot be held indirectly liable if that party's actions have led to any loss of income.
Kind regards
The Afrihost Team
We are truly sorry that you are having such a poor experience.
Our Terms and Conditions, and applicable South African law, allows us to act in certain instances where a significant threat exists or potential threat, for ***** or ******** acts. The client in question was contacted in an effort to engage them regarding the red flags raised on their activities, however this was not successful.
Afrihost is not liable to the indirect clients of such persons, and has operated fully within the legal boundaries of our service contract with the party concerned.
We advise that you seek professional counsel concerning your rights with your direct service provider, as Afrihost cannot be held indirectly liable if that party's actions have led to any loss of income.
Kind regards
The Afrihost Team
Best regards,