Appalling service

I've got no help whatsoever, when I get through to the call center, today I have been told that the service can not be renewed due to customer behavior. I've vented out my frustrations but not even the team leader is able to help, she had the audacity to tell me to take a hike and she hung up the phone on Thursday 09/. Is this how a consumer is supposed to be treated? To whom it may concern, I only need the money deposited to be paid back into my account and I'm glad to not associate myself with such appalling service provided by team leaders and staff members. I am most annoyed that I keep on calling and taking time off my busy schedule to entertain people who don't know how to resolve an ongoing issue and the solution is to terminate or state that my behavior is unjustified and that's why you canceling the service.

I have been trying to change banking details for months on end, I was told afrihost has a fixed date that you debit which is on the 1st of every month. I had completed all the reviews and submitted all forms to afrihost but no respond with regards to that. Names of people I've liased with Fezile Simone Richard Krishna Jessica Valencia Giants Ngomusa Stacey-Lee Conor

Now who wouldn't get frustrated? And for that team leader who is *********** in handling an irate client made the experience even worse at this point I so wish to speak to a manager cause clearly this case has been taken as a joke. *** is my number can someone who's competent contact me so I can get my refund cause I've been told by Sipho that my business is not needed.