Another disappointed Afrihost client! Afrihost sucks!

The following is my considered opinion

1. The contract is between Afrihost and myself

2. I am paying Afrihost for : - 20Mbps TT Connect Pure Fibre -20Mbps Pure Uncapped Fibre - 20Mbps/20Mbps TT Connect Fibre *** Amount R777.00 monthly

I expect what is due and what is part and parcel of our mutual contract to be respected and honored, and as I pay Afihost as my service provider and have had contracts with Afrihost for many years. I expect that Afrihost resolves this problem. Afrhost appointed TT Connect to install the equipment!

I Quote "TT Connect has advised equipment is accessible, and the network is up and running" this statement is incorrect and incomplete as the system is not running as per our mutual contract! I need Afrihost to take cognizance of the fact that "TT Connect phoned me stating that they were going to change my equipment for better equipment and I would then receive continuous fiber, "even during load-shedding" ! The signal since TT Connect has changed the equipment has been disastrous. They now expect to make a further and they expect to make a further R575.00 inc VAT out of their underhanded action? I expect the original modem / equipment that was delivered on initiation of this contract to be returned, and replaced at no cost whatsoever!

I have endless proof of my signal not reaching anywhere close to what I am supposed to be receiving!

Afrihost "honor your agreement with me and sort it out".

We have sufficient proof!