JP
Jareth P

1 reviews | Active since Oct 2013

03 Jul 2018, 09:08

An ISP that clearly cannot provide Internet services or support....

Have had absolutely no response for my ticket logged in cpanel...

i first logged a ticket (Ticket: TPR- ********** 4 ) on the 25 June 2018 and it is now today the 3rd July 2018, and have had absolutely no response from afrihost....

I called in for assistance and the technician "attempted" to assist me with the issue, i was told if the issue persists i must contact them again and they will log the fault with Telkom...

the issue persisted...i again updated my ticket request...NOTHING.....NO RESPONSE....

how can a company advertise to be an ISP or better yet "the best ISP" if they cant even supply a stable internet connection??? one word PATHETIC!

clearly Afrihost does not have the facilities, know how or infrastructure to provide the services they falsely advertise.

I am highly disappointed in the service and support "not" received but that I am paying for by Afrihost.

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