An 8 Mbps service which only achieves 2 Mbps

<p>I have had slow internet for a month now, Telkom solved the problem which was logged, but then I log into the Afrihost's clientzone to see my line is synced at 2 Mbps. I did pay for the 8 Mbps service, I just don't understand why they dont want to give it to me. Thank goodness there are so many ISP's these days. </p>