JD
Jonathan D
1 reviews | Active since Aug 2015
03 Aug 2015, 19:18
Am so disappointed
It is hard for me to comprehend that such a prestigious company as Afrihost can take one for such a fool. Since I started up with them a month and a bit ago, I have been having issues. Email upon email and all I keep having to do is screen shots of speed tests. Management doesn't return calls, agents are friendly but that's where is ends. There is no problem debiting my account, its easier than fixing the issues I suppose. Just am so disappointed that I have to suffer so much. Where is the service I deserve?
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Afrihost.com's replyOfficial
04 Aug 2015, 14:28Hello Dekel,
Thank you for taking the time to have a chat with us over the phone.
Just to summarize, our lines department and critical care team are both working very hard on fixing your line issue and we are confident that there will be resolution very shortly.
We will stay in touch every step of the way, but feel free to email us at *** if you require any further information or assistance.
Have a great day further.
Regards,
The Afrihost Team
Thank you for taking the time to have a chat with us over the phone.
Just to summarize, our lines department and critical care team are both working very hard on fixing your line issue and we are confident that there will be resolution very shortly.
We will stay in touch every step of the way, but feel free to email us at *** if you require any further information or assistance.
Have a great day further.
Regards,
The Afrihost Team
Afrihost.com's reply04 Aug 2015, 14:28
Official
Hello Dekel,
Thank you for taking the time to have a chat with us over the phone.
Just to summarize, our lines department and critical care team are both working very hard on fixing your line issue and we are confident that there will be resolution very shortly.
We will stay in touch every step of the way, but feel free to email us at *** if you require any further information or assistance.
Have a great day further.
Regards,
The Afrihost Team
Thank you for taking the time to have a chat with us over the phone.
Just to summarize, our lines department and critical care team are both working very hard on fixing your line issue and we are confident that there will be resolution very shortly.
We will stay in touch every step of the way, but feel free to email us at *** if you require any further information or assistance.
Have a great day further.
Regards,
The Afrihost Team